xTool Terms of Service

1. Acceptance of Terms

By accessing and using the xTool Laser Systems website (the "Site"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use this Site. These terms apply to all visitors, users, and others who access or use the Site.

2. Description of Services

xTool Laser Systems provides information about desktop laser engraving, cutting, marking, and welding equipment through this Site. The Site includes product information, technical specifications, educational content, and the ability to submit inquiries and quote requests. Product availability, specifications, and pricing are subject to change without prior notice.

3. User Responsibilities

When using this Site, you agree to:

• Provide accurate and complete information when submitting inquiry forms or creating accounts
• Use the Site only for lawful purposes and in compliance with applicable local, national, and international laws
• Not attempt to gain unauthorized access to any portion of the Site, its servers, or any connected systems
• Not use automated systems, bots, or scrapers to access the Site without express written permission
• Not transmit any material that contains viruses, malware, or any other harmful computer code

4. Intellectual Property

All content on this Site, including text, graphics, logos, images, product photographs, technical documentation, software, and design elements, is the property of xTool Laser Systems or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without express written consent from xTool.

5. Product Information and Pricing

While we strive to ensure accuracy, product descriptions, specifications, and pricing displayed on this Site are provided for informational purposes and may contain errors or omissions. xTool reserves the right to correct any errors and to change or update information at any time without prior notice. Product images are representative and may differ from actual products in color, features, or accessories.

All pricing inquiries receive responses within one business day. Final pricing is confirmed through direct quotation and is not established by Site content alone.

6. Inquiry Submissions and Communications

When you submit an inquiry, quote request, or other communication through the Site, you consent to receiving responses from xTool via email, phone, or other contact methods you have provided. Information submitted through inquiry forms is handled in accordance with our Privacy Policy. xTool is not obligated to respond to all inquiries but endeavors to reply to legitimate product and support requests within one business day.

7. Limitation of Liability

xTool Laser Systems, its directors, employees, partners, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, including but not limited to damages for loss of profits, data, or other intangible losses. This limitation applies regardless of whether the damages are based on warranty, contract, tort, or any other legal theory.

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

8. Third-Party Links

This Site may contain links to third-party websites or services that are not owned or controlled by xTool. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that xTool shall not be responsible or liable for any damage or loss caused by the use of any such third-party content or services.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these terms or your use of the Site shall be resolved through binding arbitration in accordance with applicable arbitration rules.

10. Changes to Terms

xTool reserves the right to modify or replace these Terms of Service at any time. Material changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the modified terms. We encourage you to review these Terms periodically.

11. Contact Information

If you have questions about these Terms of Service, please contact us at [email protected] or through our Contact Us page.