Send Us a Message
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Whether you need help choosing the right laser system, require technical support for an existing machine, or want a customized quote, our team is ready to assist.
For general inquiries and product questions:
[email protected]
Sales & support hotline:
Mon-Fri 9:00 AM - 6:00 PM (EST)
xTool Headquarters
Shenzhen, Guangdong, China
Average first response within 8 hours on business days. Live chat available during office hours.
Fill out the form below and our team will get back to you within one business day.
xTool maintains service centers and distributor networks across major markets to provide local support.
Headquarters in Shenzhen, China with service centers covering mainland China, Japan, South Korea, Australia, and Southeast Asia. Direct warehouse fulfillment for APAC customers.
Regional distribution center with dedicated support team covering the United States and Canada. Local warranty service and replacement parts fulfillment within 2-3 business days.
European distribution hub serving the UK, Germany, France, and 20+ additional markets. Authorized distributor network provides localized support and training in local languages.